SHIPPING & RETURNS
At Ivory Salon, we take pride in offering high-quality products and a personalized experience.
Our goal is to make every purchase simple, transparent, and enjoyable, whether you’re treating yourself or picking up your favorite essentials in person.
Shipping Policy
Shipping & Pickup
At this time, we do not offer shipping.
All orders placed online are available for in-store pickup only at Ivory Salon. You’ll receive a confirmation once your order is ready, and items can be picked up during regular salon hours.
Return & Exchange Policy
We want you to love every product you take home.
Because of product safety and sanitation standards, we cannot accept returns.
However, unopened items in their original condition may be exchanged or credited for in-store use within 10 days of purchase.
Please bring your original receipt when making an exchange.
We want you to love every product you take home.
Because of product safety and sanitation standards, we cannot accept returns.
However, unopened items in their original condition may be exchanged or credited for in-store use within 10 days of purchase.
Please bring your original receipt when making an exchange.