SHIPPING & RETURNS

At Ivory Salon, we take pride in offering high-quality products and a personalized experience.
Our goal is to make every purchase simple, transparent, and enjoyable, whether you’re treating yourself or picking up your favorite essentials in person.

Shipping Policy

Shipping & Pickup

Shipping is not available yet. U.S. shipping will launch with our online product and subscription-box release. Rates will be displayed at checkout. In-store pickup remains available, and you’ll receive a confirmation when your order is ready.

Return & Exchange Policy

Questions about an order? Email info@ivorysalonpdx.com or call 503-781-4861.

We want you to love every product you take home.
Because of product safety and sanitation standards, we cannot accept returns.
However, unopened items in their original condition may be exchanged or credited for in-store use within 10 days of purchase.
Please bring your original receipt when making an exchange.

SHIPPING & RETURNS

At Ivory Salon, we take pride in offering high-quality products and a personalized experience. Our goal is to make every purchase simple, transparent, and enjoyable, whether you’re treating yourself or picking up your favorite essentials in person.

Shipping Policy

Shipping & Pickup

Return & Exchange Policy

At Ivory Salon, we take pride in offering high-quality products and a personalized experience.
Our goal is to make every purchase simple, transparent, and enjoyable, whether you’re treating yourself or picking up your favorite essentials in person.